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Please help - can't login!

#1 - 10th Jul 2006 04:05:05

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Can anyone help? I've registered, but it seems the system doesn't like me much :( I try to login with the username and password I chose, but to no avail. What have I done wrong?

Thanks,

athalour

#2 - 24th Jul 2006 17:50:02

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When you register, an email will be sent to the address you registered with. In that email is a link which authenticates you. Click on that link and away you go ;)

#3 - 8th Dec 2006 02:28:22

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Hello, I'll use this thread as I have the same problem in blue: I registered and did NOT receive an e-mail confirmation even though I provided a valid e-mail adress. Of course, the chosen password won't work either, neither in Mozilla nor with IE. What should I do? Thank you for your help Flute

#4 - 8th Dec 2006 12:40:12

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Hi Flute, We had to urgently move servers on Monday - I forced the software to resend all confirmation emails, you'll get a message from the Forum Gremlin soon. If not, please email me at fantasyscifi@hotmail.com (I also use that for Live Messenger if you prefer) Cheers, Trent

#5 - 11th Dec 2006 20:03:43

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Hi Trent, Thanks for fixing whatever you fixed. I still did not get the e-mail (lol), but the login works now... weird. :)))

#6 - 12th Dec 2006 00:58:41

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Check that the email address is correct in your profile, Flute. By forcing the system to send the email again, it activates a grace period - but if you don't follow the link in that email, then the login will stop working. if you're unsure - drop me a quick email and we'll nip it in the bud before it becomes a nuisance for you later. Cheers, Trent

#7 - 13th Dec 2006 06:03:37

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Hi Trent, sorry for bugging you again...Uhm I have changed mails but I would appreciate if you could send the mail again to my new mail adress... as I never got it on the old one. Pretty please with sugar on top?

#8 - 13th Dec 2006 15:21:30

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No worries Lute, doing it now for you ;)

#9 - 15th Dec 2006 19:35:10

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Cool, finally got my e-mail! Have followed the link back, so everything should be peachy now! You rock :-D

#10 - 18th Dec 2006 07:53:13

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You're all permanent-like now ,)

#11 - 31st Dec 2006 16:11:23

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Yeah i can't log in. i guess this would be the place to go! I haven't received a confirmation email but i guess i'll wait a couple of days and see what happens just to be sure! Looking forward to talking to you all ^_^

#13 - 1st Jan 2007 09:18:03

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Hi Anonymous, if you can give me a little more information, I can help you straight away. What username did you use? Thanks, Trent

#14 - 2nd Jan 2007 21:26:07

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Hi sorry! The username was mouldycheese. My email is chickens_rule2@hotmail.com I noticed before that you mentioned about some problems with the free emails...?

#15 - 6th Jan 2007 09:50:45

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thanks mouldycheese, I'll have a look and make the system send out another confirmation email. Re: free emails Roughly one in 50 emails seems to have a problem, of those most are to either hotmail or yahoo addresses. The software is being upgraded with a new email system, so even the 1 in 50 should be a thing of the past soon.

#16 - 7th Jan 2007 00:30:47

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yeah i guess i was just one of those unlucky ones! thanks though, i'm righ tnow! ^_^

#17 - 15th Jan 2007 14:15:05

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excellent - glad this is fixed for you