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Bug reports

#1 - 4th Feb 2008 09:45:44

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Total Posts: 843

Last Online: 13th Mar 2010 16:52:07

Registered: 6th Nov 2003 19:28:53

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This topic is for you to let us know about bugs as we migrate from the old forum to this one.

So how do I report a bug?
1 - Copy the URL (address) from the page where the error occured.

2 - Describe what you were doing when the error occurred
this is not to lay blame, it is to work out what changes to the program need to be made

3 - If you used the "back" button in your browser, then it's possible that we can't fix the problem as "back" isn't a healthy button for dynamic web pages like forums and BBs
such as when you are sending a message or posting in a forum.

4 - Don't send me, Zack, Fiona or a moderator a copy of the message as well as posting a bug here, it's like repeating yourself in a conversation
it doesn't help unless you like seeing steam come out of my ears ;)

5 - Check to see if the same error has already been posted.

6 - Subscribe to this thread (Clicking on this link works: Subscribe ) to get an email when the problem has been fixed.
it saves you messaging Moderators to ask 'are we there yet? Are we there yet?' :)

Edited by Terame at 4th Feb 2008 09:36:20.

#2 - 4th Feb 2008 09:52:00

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Total Posts: 843

Last Online: 13th Mar 2010 16:52:07

Registered: 6th Nov 2003 19:28:53

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January saw a change made to the dates of a set of posts to to 0/0/0000. All of these posts were given an arbitrary date in January `08 so they a) wouldn't be invisible any more and b) could easily be moved later if all of them were old posts, which it seems they are so far unless someone has postted a new one amongst them.

Unless there are any suggestions otherwise, Zack will give them all a January `04 date instead.

#3 - 10th May 2008 17:03:12

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Total Posts: 66

Last Online: 30th Jun 2009 14:03:29

Registered: 19th Jan 2007 13:45:30

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Hello,>>

I just tried to update my profile details (update my address details, my DOB & add an avatar) & got the following error:>>

http://fionamcintosh.fantasyscifi.com/accounts/update_personal_details/>>

Internal Error>>

The following Internal Error was ecountered:>>

Unable to run database query 'UPDATE `inertia_accounts` SET `first_name`

edit - I've removed your private information from the error message Seanie ;)

Edited by Terame at 14th May 2008 08:17:22.

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Sorry's not fish! What good is sorry?

#4 - 14th May 2008 09:18:54

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Total Posts: 843

Last Online: 13th Mar 2010 16:52:07

Registered: 6th Nov 2003 19:28:53

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Hi Seanie,

Sorry for the delay. The problem should be fixed soon - note for everyone on error messages, be careful they don't have private details in them before submitting your message

Edited by Terame at 14th May 2008 08:19:09.

Edited by Terame at 14th May 2008 08:19:30.

#5 - 14th May 2008 09:31:26

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Last Online: 2nd Jul 2009 00:31:52

Registered: 19th Dec 2007 11:21:41

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Hi Seanie,

Thanks for the bug report, this issue has now been resolved :)

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